Admit FAQs
Q:
How do we readmit a resident without a Social Security number.
A:
Enter NA or a dash(-) in the Social Security field.
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Q: WinCare
displays the
following message: C is not a valid Social Security
number when I type C in section
AA5a.
A: This
message is displayed because AA5a requires a valid SSN and will not
accept the letter C per CMS
specifications but a C is acceptable in AA5b per CMS specifications.
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Q: I am adding a new record
and the date and time are already entered.
Can I change them?
A: This field defaults to
the current date when a new change of status record
is created but is editable to allow the
data change.
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Q: I am unable to edit an
existing change of status record?
A: The Edit
button is not visible if the record is from a prior closed period.
You can only View
records that have occurred in previous accounting
periods.
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Q: I have entered all of the
insurance information for a secondary payor but when I
exit the insurance information screen and
return to the change of status screen,
the secondary payor is still displaying
None?
A: Upon returning to the
change of status screen, a blank field next to the secondary payor
field is displayed. Click the down arrow
for that field and select the newly added payor.
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Q: Q. I need to enter more Allergy information than fits in the Allergies
screen.
A:
Allergies has an 80 character limit. However, if more space is needed,
there is a work around. Click PO/MAR > MAR Notes.
Click Add. Enter
"ALLERGIES: " without quotes and then enter all allergies for this person.
You will have unlimited space.
Click Save. Now use drag and drop method
and drag it to the top of the list. Now when printing MAR sheets, the
allergies
MAR note will appear at the very top. If full allergies needed in
face sheets, do this: Click Admit from the WinCare Control
Panel > A3 > Other
Resident Info. At the top of this free text field, type "ALLERGIES: " then
list all allergies. Now the entire
allergies will appear on the face sheet
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