Q: I am unable to edit an
existing change of status record but there is no "save" button?
A: The save
button is not visible if the record is from a prior closed period.
Editing census records
that have occurred in previous accounting
periods.
Q: I have entered all of the
insurance information for a secondary payor but when I
exit the insurance information screen and
return to the change of status screen,
the secondary payor is still displaying
None?
A: Upon returning to the
change of status screen, a blank field next to the secondary payor
field is displayed. Click the down arrow
for that field and select the newly added payor.
