• Can frequencies be customized to be added to the general list?
  
• How do I add a standard medication?
  
• If I enter a medication into the Medications section of the PO/MAR, do I need to enter that medication order in physician's orders?
  
• How do I set up customized standard frequencies?
  
• I entered a lab order but it is not appearing in the physician's order report for a particular resident. Why?
  
• Why does the primary diagnosis not appear in the related diagnosis field on the medications screen in the PO/MAR module after adding a primary diagnosis on face sheet 2 in th Admit module?
  
• How can we track what patients are diabetic in WinCare?
  

A: Follow the steps below to cusomize frequencies:
     a.   From the WinCare Control Panel, click MAR.
     b.   Click Administration Times.
     c.   Define a standard frequency. Once defined, it will appear in the list boxes for frequency.

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A: If there is a single medication or a group of medications that are commonly issued, then
     they can be added to the standard medications.
     a.   From the WinCare Control Panel, click Utilities.
     b.   Click MAR.
     c.   Click Medications.
     d.   Select a medication from the list.
     e.   Highlight the medication to add it to the standard list.
     f.    Once all medications have been edited, click Exit to save the data.
     Note: All specific information about the medication (frequency, prn, reason, dosage)
     can be edited.

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A: The program automatically adds the medications on the physician's orders.

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A: Setting up a standard frequency is the same as setting up a customized frequency with
     one difference. The user needs to tell WinCare "where" to include the new frequency, whether
     it is under the medication/treatment list, lab orders list, or both. Once created, this frequency
     will appear in the drop down boxes.
     Follow these steps to add a frequency:
     a.   Click Utilities from the WinCare Control Panel.
     b.   Click MAR.
     c.   Click Administration Times.
     d.   Enter a name for the frequency.
     e.   Select the desired frequency including the time of administration if needed.
     f.    State which drop down list are to include this standard frequency.
     g.   Click Exit to save the new frequency.

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A: Generally, this problem is caused when there is no due date or frequency entered
     on the lab orders. To resolve this issue follow these steps:
     a.   Click PO/MAR from the WinCare Control Panel.
     b.   Click Lab Orders.
     c.   Enter the missing frequency or due date.

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A: Follow the steps below to resolve this problem:
     a.   Select the resident.
     b.   Click Admit.
     c.   Click Face Sheet 2.
     d.   Click Add under the Other Diagnosis field.
     e.   Highlight the desired diagnosis code to select it.
     f.    Make a selection from the options at the bottom of the screen, to select either primary
           or secondary diagnosis code for the resident.
     g.   Click Exit to save the information.

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A:  There are a couple of ways a facility might do that.
One way is using the CQI > Acuity Monitoring Report. Select I1a and have "Print Names" checked then click Print. This pulls from the MDS assessments for the residents.

Other way is that users can use Physician Orders codes or Medication Category and make code/category called "Diabetic". Then assign any Diabetic related order/medication to this code/category. Then when printing either the Physician Code Report or Medication Category Report (which ever facility decides to use) it will print a list of diabetic residents.

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