To WinCare Customers:

July 15, 2019

It is with a heavy heart that we advise our loyal customers that we can no longer continue our leadership in managing MIT LLC, (WinCare software). We founded MIT LLC, (WinCare software) in 1976 and developed one of the first computer-generated resident care software applications, over 43 years ago. Unfortunately, our health has deteriorated, and the time has come for us to officially retire. It has been our pleasure providing you with comprehensive post-acute care software solutions.

We’ve researched many LTC software applications as our intent is to minimize any disruption as you transition to a new software platform and we are pleased to partner with MatrixCare as they are committed to ensuring a smooth transition and will continue to provide you with the highest level of support, services and products.

MatrxiCare is honored that Bill and Shirley have selected us to partner with WinCare. At MatrixCare, we are committed to providing our customers with high quality, innovative solutions and excellent customer service. Our service teams have deep expertise in skilled nursing facilities, senior living communities, life plan communities, home care/hospice agencies and in the clinical care delivery, financial and operations functions within them.

Our mission is to leverage technology to improve the lives of US seniors and those who care for them.

MatrixCare has been ranked Best in KLAS for Long-Term Care Software by our customers year after year, and that is both an honor and a promise—we strive to live up to that honor with each customer interaction. Visit our website for more information at

This is an exciting time for the industry, and we are thrilled to have the opportunity to help you navigate the challenges and opportunities ahead as we all prepare for the upcoming PDPM requirements October 1, 2019.

MatrixCare and WinCare will jointly work with you to assess your needs and ensure your facilities receive the level of service and support you require. Andrea’ Carkhum, has assumed responsibility as the WinCare/MIT LLC liaison as we transition our software end of life. Andrea’ spent 35+ years with IBM and has an extensive business management background to help you through this process. She can be reached by calling the WinCare support line at 1-800-889-2349.

Again, our sincere thanks and appreciation for your loyalty as it’s been an honor for us to work with each of you these past 43 years. We are confident that you will be impressed with the solutions that MatrixCare has to offer.


Bill Inge/Founder & Shirley Inge/CFO, WinCare L.L.C.

John Damgaard / CEO, MatrixCare


P.O. Box 39
Medford, OR 97501